Shipping, returns & exchanges


The Netherlands, Belgium & Germany:

Free shipping for orders over EUR 120.
EUR 4.95 shipping for orders below EUR 120.
Orders made before 10 pm during the weekdays will be shipped by DHL on the same day.

Rest of Europe:

DPD EUR 12 (1-5 business days)
We can't ship to the UK at the moment.

Rest of the world:

DPD EUR 25 (5-10 business days)

Returns & exchanges

We offer returns within 30 days of receipt. Items must be unworn and unwashed, with all the tags on and in the original packaging. 
Please fill in the return form that we have provided with your order, and include it in your return package. Send your return to the following address:

eWarehousing
attn. STIEGLITZ RETURNS
Nijverheidsweg 27
3274KJ Heinenoord
Netherlands

The cost of return shipping is at your own expense.

If you wish to exchange your item to a different size, color, or style, please do so by contacting customerservice@stieglitz.nl with your order number and desired item(s) for the exchange. We will then send you an exchange label free of charge.

For more information on returns & exchanges, please read our FAQ