Shipping, returns & exchanges


The Netherlands

Free shipping for orders over EUR 120 & free exchanges.
Shipping for orders below EUR 120: EUR 4,95
1-2 days delivery

Belgium & Germany

Free shipping for orders over EUR 120 & free exchanges.
Shipping for orders below EUR 120: EUR 4,95
1-3 days delivery

EU

Free shipping for orders over EUR 120 & free exchanges.
Shipping for orders below EUR 120: EUR 4,95
3-5 days delivery

UK

Free shipping for orders over EUR 120 & free exchanges.
Shipping for orders below EUR 120: EUR 4,95
3-5 days delivery
Customs and import duties are at your own expense.

USA & CANADA

Free shipping for orders over EUR 120 & free exchanges.
Shipping for orders below EUR 120: EUR 4,95
5-10 days delivery
Customs and import duties are at your own expense.

Rest of the world

Shipping for all orders: EUR 20
5-10 days delivery
Customs and import duties are at your own expense.

Returns & exchanges

Register the items you want to return or exchange and generate your return label at https://stieglitz.nl/returns.

We offer returns and exchanges within 30 days of receipt. Items must be unworn and unwashed, with all the tags on and in the original packaging. The cost of the return shipping label is EUR 4.95 for most EU countries. The exchange label is free.

Return shipping for countries outside of EU is at your own expense (please contact customerservice@stieglitz.nl for non-EU returns instructions)

You can also return or exchange your items for free in our Amsterdam Store.

In case you’ve received a wrong or damaged item, please send an email with a description + photo of the issue to customerservice@stieglitz.nl and we will find a solution.

For more information on returns & exchanges, please read our FAQ.