SHIPPING & RETURNS

We offer exchanges within 30 days of receipt. Keep reading to find out how you can exchange or return your item.

The Netherlands

Free shipping for orders over EUR 120. The cost of the return of goods is made by the customer.
Shipping for orders below EUR 120: EUR 5,95
1-2 days delivery
Free returns & exchanges in our AMS store.

Belgium & Germany

Free shipping for orders over EUR 120. The cost of the return of goods is made by the customer.
Shipping for orders below EUR 120: EUR 5,95
1-2 days delivery

Rest of EU & UK

Shipping for orders: EUR 7,95
3-6 days delivery

The cost of the return of goods is made by the customer. For exchanges outside the EU, please consult the costs and taxes in your country.

USA & CANADA

Shipping for orders: EUR 14,95
3-7 days delivery

The cost of the return of goods is made by the customer. For exchanges outside the EU, please consult the costs and taxes in your country.

Rest of the world

Shipping for orders: EUR 19,95
3-7 days delivery

The cost of the return of goods is made by the customer. For exchanges outside the EU, please consult the costs and taxes in your country.

RETURNS & EXCHANGES

Register the items you want to return or exchange and generate your return label at https://stieglitz.nl/returns.

Note that only items registered via the link above can be refunded. Merging orders is unfortunately not possible. 

We offer return and exchange within 30 days of receipt. Items must be unworn and unwashed, with all labels attached and in their original packaging. The cost of a return label starts from EUR 5.95 for EU countries. For all countries outside the EU, please consult the costs and taxes in your country.


In case you’ve received a wrong or damaged item, please send an email with a description + photo of the issue to customerservice@stieglitz.nl and we will find a solution.

For more information on returns & exchanges, please read our FAQ.