SHIPPING & RETURNS

Free shipping for orders over EUR 120 shipped within the Netherlands, Belgium & Germany. Shipping details for other countries can be found below.

We offer exchanges & returns within 30 days of receipt. Free exchanges available in selected countries. Keep reading to find out how you can exchange or return your item.

The Netherlands

Free shipping for orders over EUR 120.
All other orders: EUR 5,95

1-2 days delivery with DHL or PostNL

Home delivery or pick-up-point

Free returns & exchanges in our AMS store.

Belgium & Germany

Free shipping for orders over EUR 120.
All other orders: EUR 5,95

1-2 days delivery with DPD

Home delivery or pick-up-point

Rest of EU & UK

Shipping costs for all orders: EUR 7,95

3-6 days delivery with FedEx

USA & CANADA

Shipping costs for all orders: EUR 14,95

3-7 days delivery with FedEx

Rest of the world

Shipping costs for all orders: EUR 19,95

3-7 days delivery with FedEx

RETURNS & EXCHANGES

Register the items you want to return or exchange and generate your return label at https://stieglitz.nl/returns. *


Note that only items registered via the link above can be refunded. Merging orders is unfortunately not possible. 

You are welcome to return or exchange article(s) from your online order within 30 days of receipt. Items must be unworn and unwashed, with all labels attached and in their original packaging.

We offer free exchanges within the EU*

The cost of a return label starts from EUR 5.95 for EU countries. For all countries outside the EU, please consult the costs and taxes in your country.


In case you’ve received a wrong or damaged item, please send an email with a description + photo of the issue to customerservice@stieglitz.nl and we will find a solution.

For more information on returns & exchanges, please read our FAQ.


*Available countries:
Netherlands, Belgium, Germany, Austria, France, Luxembourg, Denmark, Sweden, Spain, Czech Republic & Hungary.

If your country is not listed you're welcome to return with your own preferred shipping company. Please note we don't reimburse your return costs.