Shipping, returns & exchanges


The Netherlands, Belgium & Germany

Free shipping for orders over EUR 120 & free exchanges.
Shipping for orders below EUR 120: EUR 4,95
1-3 days delivery

Rest of EU & UK

Free shipping for orders over EUR 120 & free exchanges.
Shipping for orders below EUR 120: EUR 4,95
3-5 days delivery

USA & CANADA

Free shipping for orders over EUR 120 & free exchanges.
Shipping for orders below EUR 120: EUR 4,95
5-10 days delivery

Rest of the world

Shipping for all orders: EUR 20
5-10 days delivery

Returns & exchanges

Register the items you want to return or exchange and generate your return label at https://stieglitz.nl/returns.

We offer returns and exchanges within 30 days of receipt. Items must be unworn and unwashed, with all the tags on and in the original packaging. The cost of the return shipping label is EUR 4.95 for EU countries. The exchange label is free.

You can also return or exchange your items for free in our AMS store.

In case you’ve received a wrong or damaged item, please send an email with a description + photo of the issue to customerservice@stieglitz.nl and we will find a solution.

For more information on returns & exchanges, please read our FAQ.