
SHIPPING & RETURNS
Free shipping for orders over EUR 120 shipped within the Netherlands, Belgium & Germany. Orders placed before 6PM are shipped the same day.*
Shipping details for other countries can be found below.
We offer exchanges & returns within 30 days of receipt. Free exchanges available in selected countries. Keep reading to find out how you can exchange or return your item.
*Please note: on busy periods like Black Friday our warehouse may need 1-2 extra day(s) to process all orders.
The Netherlands
Free shipping for orders over EUR 120.
All other orders: EUR 5,95
1-2 days delivery with DHL or PostNL
Home delivery or pick-up-point
Free returns & exchanges in our AMS store.
Belgium & Germany
Free shipping for orders over EUR 120.
All other orders: EUR 5,95
1-2 days delivery with DPD
Home delivery or pick-up-point
Rest of EU & UK
Shipping costs for all orders: EUR 7,95
3-6 days delivery with FedEx
USA & CANADA
Shipping costs for all orders: EUR 14,95
3-7 days delivery with FedEx
Rest of the world
Shipping costs for all orders: EUR 19,95
3-7 days delivery with FedEx
RETURNS & EXCHANGES
Register the items you want to return or exchange and generate your return label at https://stieglitz.nl/returns. *
Note that only items registered via the link above can be refunded. Merging orders is unfortunately not possible.
You are welcome to return or exchange article(s) from your online order within 30 days of receipt. Items must be unworn and unwashed, with all labels attached and in their original packaging.
We offer free exchanges within the EU*
Free exchanges are only available once per order.
The cost of a return label starts from EUR 5.95 for EU countries. For all countries outside the EU, please consult the costs and taxes in your country.
Please make sure you keep your proof of postage when returning a package. In case their are any issues our Customer Service team may need this to help you track your return.
In case you’ve received a wrong or damaged item, please send an email with a description + photo of the issue to customerservice@stieglitz.nl and we will find a solution.
For more information on returns & exchanges, please read our FAQ.
*Available countries:
Netherlands, Belgium, Germany, Austria, France, Luxembourg, Denmark, Sweden, Spain, Czech Republic & Hungary.
If your country is not listed you're welcome to return with your own preferred shipping company. Please note we don't reimburse your return costs.